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Payment Policy

Last Updated: March 20, 2026

  1. Introduction

    1. This Payment Policy (the “Policy”) explains how payments, billing, and refunds are processed on the website https://decksy.com (the “Website”), operated by Clarketic OÜ, a legal entity incorporated under the laws of Estonia, having its registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7-636, 10117, Estonia (“Company”, “we”, “us”, “our”). This Policy is an integral part of our Terms and Conditions. By placing an order, starting a trial, or purchasing a subscription on the Website, you strictly agree to this Policy. In the event of a conflict between the Terms and Conditions and this Policy regarding payment matters, this Policy shall prevail.
  2. Payment Methods and Processing

    1. We accept secure payment methods including, but not limited to: credit and debit cards (Visa, MasterCard, etc.), PayPal, Apple Pay, and Google Pay.
    2. All transactions are processed through certified third-party payment gateways (e.g., Solidgate, PayPal) using industry-standard encryption. We do not store your complete credit card or banking details on our servers.
    3. By providing payment details, you confirm and warrant that you are legally authorized to use the chosen payment method.
    4. Payments are primarily charged in US Dollars (USD). However, depending on your geographic location, prices may be displayed and charged in your local currency (e.g., EUR or GBP) at the exact same nominal value.

      Please note that, depending on your geographic location, the subscription prices listed below may be displayed and charged in your local currency (e.g., EUR or GBP) at the same nominal value. For example, a plan listed as $19.99 may be charged as €19.99 or £19.99. The exact amount, currency, and any applicable taxes (such as VAT) will be clearly displayed on the checkout page before you complete your purchase.

    5. Bank and Foreign Transaction Fees: The Company charges precisely the amount displayed at checkout. We are not responsible for any overdraft fees, foreign transaction fees, currency exchange rates, or other surcharges applied by your bank or credit card issuer. If your bank converts the charge into a different currency and applies additional fees, these are strictly your responsibility and cannot be grounds for a refund or chargeback.
  3. Pricing, Billing, and Taxes

    1. Upfront Payment: All subscription fees, trial charges, and one-time purchases must be prepaid in full before access to the applicable features of the AI presentation generation service is granted.
    2. Taxes: All fees displayed are exclusive of applicable taxes unless stated otherwise at checkout. You are solely responsible for paying all applicable taxes, levies, or duties imposed by law (such as VAT).
    3. Invoicing: An electronic invoice or receipt will be issued to your registered email address upon payment confirmation.
    4. Pricing Changes: We reserve the right to change our subscription prices and fees at any time. Price changes will apply to subsequent billing cycles, and we will provide reasonable advance notice.
    5. Access Revocation for Non-Payment: If your payment method fails, is declined, or is subject to a chargeback, the Company reserves the absolute right to immediately suspend your account and lock access to all previously generated presentations, files, and data. We are under no obligation to retain or provide access to your content while your account is in a delinquent state, and we may permanently delete your data if the account remains unpaid after the retry period.
  4. Fraud Prevention

    1. All transactions are strictly monitored to detect and prevent fraudulent activity.
    2. The use of stolen credit cards, unauthorized payment methods, or fraudulent chargebacks will result in the immediate cancellation of your order, permanent termination of your account, and may be reported to the relevant law enforcement authorities.
    3. We reserve the absolute right to request additional verification documents (such as a government-issued ID or proof of address) before processing an order or issuing any voluntary refunds.
  5. Refund Rules

    1. General Rule: Given the digital nature of the AI-powered Service, all fees you have paid are strictly non-refundable and non-exchangeable, unless otherwise expressly stated in this Policy or required by mandatory provisions of applicable law.
    2. Consumption of Service: Refunds are not provided once access to the Services has been granted or the Services have been used. The act of submitting a prompt, utilizing the AI outliner, generating a slide, or downloading a presentation constitutes irrefutable evidence that the digital service has been fully accessed, consumed, and delivered.
    3. One-Time Purchases: Payments for one-time purchases (including premium templates, specific AI generation credits, or add-ons) are non-refundable once granted to your account. These purchases do not constitute stored value or personal property and cannot be redeemed for cash.
    4. No Prorated Refunds: We do not offer prorated refunds for mid-cycle cancellations, downgrades, or unused time. If you cancel your subscription, your access will continue until the end of the current paid billing cycle, after which you will not be billed again. Under no circumstances will partial months or unused limits be converted into cash or credits.
    5. Exceptions for EU Residents: If you are an EU resident, you generally have a 14-day right of withdrawal. However, by accessing the Service and generating digital content, you provide your prior express consent to begin performance immediately and acknowledge that you thereby lose your right of withdrawal.
    6. Exceptions for Certain US States: If you reside in California, you may cancel your transaction at any time prior to midnight of the third business day after the date of the transaction.
    7. Voluntary Refunds: We may, at our sole and absolute discretion, provide refunds in highly limited circumstances, restricted solely to:
      1. Fraud, identity theft, or unauthorized payments (e.g., your credit card was verifiably stolen and used on our Website).
      2. Verified technical failure of the Company to provide the Services as outlined in our Terms.
    8. Refund Request Process: Any request for a voluntary refund must be submitted within 7 days of the original transaction via email to [email protected]. The Company considers each request separately. We reserve the right to deny requests in cases of excessive, repetitive, or abusive refund requests, or where the Service has been substantially used. Refunds are issued only to the original payment method and typically take 5-7 business days to process.
  6. Disputed Payments (Chargebacks)

    1. If you believe that you have been charged in error, you strictly agree to contact our support team at [email protected] before initiating a dispute or chargeback with your bank or card issuer.
    2. Initiating a chargeback without first contacting our support team constitutes a material breach of this Policy and our Terms and Conditions.
    3. In the event a chargeback is initiated, the Company reserves the right to immediately suspend or terminate your account. Furthermore, all intellectual property rights and usage licenses granted to you for any downloaded or generated presentations are automatically and immediately revoked.
    4. The Company reserves the right to dispute fraudulent chargebacks and may take legal action to recover financial losses.

  7. Contact Information For any questions regarding payments, billing, or refunds, please contact us:

    Email: [email protected]

    Address: Clarketic OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7-636, 10117, Estonia